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Hiring: Company-Community Mediation Training Facilitator
... own grievance redress mechanisms (GRMs). As part of its mandate, the IRM works with GCF DAEs to help them build capacity related to grievance mechanisms and procedures. The IRM is looking for a Company-community ...
Article > News & articles 
Creating a safe space to complain
Ahmed and his family were forcibly removed from their home to make ... the effectiveness of grievance mechanisms like the IRM and is the reason that grievance mechanisms are paying ... of retaliation. The IRM developed supporting operating procedures (SOPs) to minimise the risks of retaliation in ...
Article > News & articles 
Retaliation: The Bogeyman of Grievance Redress
... retaliation has been a significant focus of work within the IRM recently. Since our last article in February, when ... the call for comments on our Supporting Operating Procedures (SOPs) on retaliation, there has been significant movement on the issue both inside and outside the IRM. Recent UN reports show that ...
Article > News & articles 
File a complaint
... can authorise their government or representative to file and pursue the complaint on their behalf. A complaint with the IRM can be filed by: Sending it by mail or email ; Sending a ... is also helpful to include: Details of GCF's policies and procedures and/or environmental and social safeguards that ...
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File a reconsideration request
... funding was based on non-compliance with GCF's policies or procedures. A reconsideration request of funding should be ... or programme that was denied funding by the GCF Board, and include the circumstances of noncompliance and how these ... resulted in denial of funding. The request should also confirm that the Accredited Entity which submitted the proposal ...
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Strengthening GRMs through targeted one-to-one support
... work directly with developing countries to propose projects and programmes to the GCF for funding, and to implement them ... complaints varies from one organisation to another. The IRM’s research had shown that some grievance redress ... early stage of developing their mandates, policy, procedures, and staffing. The IRM, as one of its five key ...
Article > News & articles 
C0006 Nicaragua
In June 2021, the IRM received a complaint relating to FP146. The ... alleged that the project would harm indigenous and Afro-descendant communities due to 1) alleged failure to ... Entity and Executing Entity to comply with GCF Policies and Procedures and the Conditions placed by the Board of the GCF ...
Case > Complaint Nicaragua
Lessons and Highlights from 2020
Thabiti lives along Lake Naivasha in Kenya and is a subsistence fisher. He’s concerned about a wind ... whether to file it with the Independent Redress Mechanism (IRM) of the GCF or the complaints mechanism that the Kenyan ... potential harm. The IRM looks at GCF policies and procedures, whereas SECU looks at UNDP policies and ...
Article > News & articles 
C0008 Paraguay
In June 2022, the IRM received a complaint relating to FP121. The complainant ... raised a concern that as the government recognized and legally established representative of the indigenous ... wanted registered and processed by the IRM according to its procedures. The IRM thus commenced the eligibility ...
Case > Complaint Paraguay
A push for corporate sustainability in the EU
... a corporate sustainability due diligence directive. The landmark directive, if approved by the European Parliament ... of these steps entails the establishment of a “complaints procedure” which should allow persons and organisations to ... view the 2021 webinars on the GRAM Partnership page of the IRM website. Similar events focusing on individual ...
Article > News & articles 
Two new job opportunities at the Independent Redress Mechanism
The Independent Redress Mechanism (IRM) is pleased to announce two new job opportunities based ... is hiring a Case Associate. In this role, the successful candidate will play a vital part in supporting the IRM’s ... the IRM ensure adherence to institutional policies and procedures, develop and implement compliance strategies, and ...
Article > News & articles 
Well done – you have no complaints!
... receiving complaints? At the Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF), we don’t treat the ... be the case that affected people just don’t know how, and where to complain. It could also be that affected people ... that their complaints will be taken seriously. The IRM’s procedures make it as easy and as simple as possible for a ...
Article > News & articles 
GRAM partnership
GRAM partnership In 2019, the IRM formed the Grievance Redress and Accountability Mechanism (GRAM) partnership to offer ... Programme (UNDP) and the Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF). The GRAM partnership ...
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Measure, Mend and Magnify GRM Effectiveness
... she is using before she can figure out when, where and how much to save. A manager would want to assess the ... more of its resources in improving effectiveness. The IRM has embraced this assessment tool and undertook a ... In terms of “transparency,” the IRM clearly defines its procedures and makes them available on its website. It also ...
Article > Blog 
Outreach in the time of Corona
... times. Covid-19 is impacting not only individuals and families, health systems and global travel, but also the ... been the case for the Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF). Almost overnight, our ... raised questions about the outcomes of the IRM’s procedures; what the potential impacts of our findings on a ...
Article > News & articles 
Leveraging local connections to increase awareness of grievance redress: A success story from Cameroon
To strengthen its grassroots presence and promote its mission and values with local communities, the Independent Redress Mechanism (IRM) launched an advocacy grant for Civil Society ... that fail to comply with GCF operational policies and procedures. The interactive webinar, which had over 150 ...
Article > News & articles 
Communications, a Key to Effective Redress
... institutions, local banks, or governments, are there to handle complaints received from their project-affected ... staff, or other aggrieved persons. Many of them have good procedures in place, and they are ready to provide remedies ... of available grievance redress mechanisms,” including the IRM and the GRMs of the GCF’s accredited entities. While ...
Article > News & articles 
The Future of Corporate Sustainability: Insights from the 12th GRAM Partnership Webinar on Europe’s New Corporate Sustainability Directive
In 2019, the Independent Redress Mechanism (IRM) launched the Grievance Redress and Accountability Mechanism (GRAM) partnership. This ... practices. Companies will also need to follow clear guidelines for audits, and the directive mandates the ...
Article > Blog 
Filing a complaint in your own language? Ways to make accountability and redress more accessible
Victor and his family live in a small house in the countryside. The ... can always reach out to the Independent Redress Mechanism (IRM), an independent body of the GCF that receives ... guidance to filing a complaint, and the mechanisms’ procedures should be distributed to potentially affected ...
Article > News & articles 
Lessons learnt through the external review of the IFC’s environmental and social accountability
... to projects of the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency’s (MIGA), ... board-approved policy and revise the CAO’s operational guidelines While this process and the findings it produced ... Climate Fund (GCF) and the Independent Redress Mechanism (IRM), particularly due to the similarities in the funding ...
Article > Blog 
Defending Rights and Accessing Remedy: Learnings from Conversations with Civil Society based in West Africa
... such as droughts, high dependence on ecosystem services, and limited readiness. The Green Climate Fund (GCF) has ... and outreach efforts, the Independent Redress Mechanism (IRM) works to ensure that local communities are aware of ... information on relevant topics such as its mandate and procedures and on how communities may access information on ...
Article > News & articles 
Advice is Most Effective When It Is Taken on Board!
... is best judged on how much of her advice is accepted and mainstreamed into the day to-day work of the person or ... advice. By that measure, the 2020 Advisory report of the IRM on the “ Prevention of Sexual Exploitation, Abuse and ... can change rapidly. There might be relevant policy or procedural changes as well as new experiences relating to ...
Article > News & articles 
GRM workshop for Direct Access Accredited Entities of the GCF
... Botum is no longer able to harvest grass in the wetland. Where can she complain and get relief? Of course, she can complain to the Independent Redress Mechanism (IRM) – but the IRM is in South Korea. Botum relies on what ... compliance reviews determine if and how policies and procedures have been violated and how redress or remedies ...
Article > News & articles 
Challenges and opportunities for Independent Accountability Mechanisms amidst the pandemic
... Teams software, it is hard to build trust with participants and keep them engaged”. This was a comment made at a ... to provide redress. The Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF) is a member of the ... including video recordings, voice notes or letters with no procedural costs. However, the provision of compensation is ...
Article > News & articles 
Professionally facilitated dialogue is an effective way of solving disputes and conflicts
... she participated in a workshop on how to operate a GRM and, more importantly, because she is widely regarded as a ... were backing opposing political parties. According to the procedures that Martina had helped to develop for the ... building program, the Independent Redress Mechanism (IRM) will offer advanced training in community-project ...
Article > News & articles 
The need for private sector accountability mechanisms and beyond: "A canary in the coal mine"
... Council unanimously approved the framework on business and human rights. These would later come to be known as the ... harms and provide a more consolidated and effective set of guidelines to business activities, particularly those that ... on the first generation of grievance mechanisms such as the IRM, the Social and Environmental Compliance Unit (SECU) (of ...
Article > Blog 
Complaints in Climate Change Projects: A look at adaptation and mitigation grievances
Is there a difference between complaints and grievances in adaptation projects and mitigation ... two thought-provoking questions posed to the Head of the IRM at a recent event hosted for mediators of the Compliance ... would be used to determine if grievance mechanisms or procedures should be designed with these differences in ...
Article > Blog 
Human Rights Principles in Safeguard Policies: GRAM Partnership Webinar with SECU and OHCHR
Human rights principles have been ingrained in national and international law for decades. For example, the ... UN Member States’ “promotion of universal respect for and observance of human rights and fundamental freedoms.” ... on Business and Human Rights ( UNGP ) are a set of guidelines for States and companies to prevent, address and ...
Article > News & articles 
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