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The IRM’s Carbon Footprint – Challenges and Opportunities in Reducing Greenhouse Gas Emissions
In fulfilling their mandates, the staff members of international organisations have to travel on missions, ... diverse stakeholders. The Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF) shares similar travel ... travel has been considered integral to fulfilling the IRM’s mandate in addressing complaints from ...
Article > Blog 
IRM publishes final compliance review report on C-0006 Nicaragua
Incheon, South Korea, 21 July 2023 – The Board of the Green Climate Fund (GCF) took a decision on the Independent Redress Mechanism’s (IRM) Case C-0006 Nicaragua at the thirty-sixth meeting ... Korea on 12 July 2023. As outlined in paragraph 64 of the IRM’s Procedures and Guidelines (PGs), “Within ten (10) ...
Article > News & articles 
MENA region participants find out how Asha submitted a complaint to the IRM
... a short video created by the Independent Redress Mechanism (IRM) to explain the IRM’s complaints handling process. Asha’s livelihood ... a board at the construction site advertising the IRM of the GCF – a place where she can submit a complaint to. ...
Article > News & articles 
IRM and IIU collaborate for joint capacity building and outreach workshop in Rwanda
The Independent Redress Mechanism (IRM) and Independent Integrity Unit ( IIU ) recently ... eleven countries in East and Southern Africa with the aim of enhancing the capacity of the grievance redress ... During the first day of the workshop, Paco Gimenez-Salinas, IRM Head a.i., Sue Kyung Hwang, IRM Executive Assistant and ...
Article > News & articles Rwanda 
“Road to Redress” – IRM launches new board game to demystify the complaint process
For some possible complainants, the idea of filing a complaint with an accountability mechanism might ... understand the complaint handling process, Sue Kyung Hwang, IRM Executive Assistant and Lalanath de Silva, former IRM Head, started to conceptualize a board game. After ...
Article > News & articles 
Strengthening Grievance Redress Mechanisms – Launch of the IRM’s Online Training Modules
Three times a year, the Board of the Green Climate Fund (GCF) approves the accreditation ... of the parent entity. The Independent Redress Mechanism (IRM) of the GCF is mandated to build the capacity of GRMs of ... of the implementing organization. As part of the IRM’s mandate to develop the capacity of GRMs of the ...
Article > News & articles 
List of Accredited Entities where the IRM has exclusive jurisdiction for complaints handling
List of Accredited Entities where the IRM has exclusive ...
Document
Ep. 2 of "Redress Now" featuring the IRM's newest team member
In the second episode of "Redress Now," we talk with Charlene Sardoma . Charlene, a national of the Philippines, is the IRM’s newest team member who joins us for a six-month ... development. Ep. 2 of "Redress Now" featuring the IRM's newest team member ...
Article > Podcast 
Flexible sequencing for dispute resolution and compliance review: GRAM partnership webinar with the IRM
Since the establishment of the first independent accountability mechanism thirty ... was hosted by the GCF’s Independent Redress Mechanism (IRM) and focused on handling complaints through a flexible ... arbitration in commercial disputes. Paco Gimenez-Salinas, IRM Head ad interim, shared the IRM’s experience with ...
Article > News & articles 
Guidelines to facilitate Board consideration of IRM reports on reconsideration requests, grievances or complaints
Guidelines to facilitate Board consideration of IRM reports on reconsideration requests, grievances or ...
Document > Operational document
Promoting a gender responsive workplace: The IRM and IIU embark on an inclusive gender training
The Independent Redress Mechanism (IRM) carries on with its gender journey this year. The team, ... stakeholders. The training was conducted in line with the IRM’s long-affirmed commitment to GCF’s Gender Policy. ... Earlier this year, the IRM published the revised version of its own Gender Strategy Note , which has laid an integral ...
Article > Blog 
Ep. 6 of "Redress Now" featuring two new IRM interns
In the sixth episode of "Redress Now," we talk with the IRM's two newest interns ... Aminou and Janneke Kielman. Roxanne (left), a national of France, recently completed a Masters degree in ... development. Ep. 6 of "Redress Now" featuring two new IRM interns ...
Article > Podcast 
IRM Interns visit the Demilitarized Zone (DMZ) near Paju, South Korea
On Friday, October 6th, IRM interns Vaishnavi Pallapothu and Nicholas Kemble had the ... through a tour organized for GCF colleagues by the Ministry of Unification Uni+Center Incheon. The DMZ was established ... about the history and future of the two countries, the aftermath of the division, and the sorrow of separated and ...
Article > Blog 
Publications & documents
Featured publications IRM: Opening doors to Accountability and Redress 18 Jun 2019 Filing a complaint with the IRM is easy. See the IRM's complaints brochure, available in 14 different ...
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The IRM’s Efforts to Make Its Gender Actions Speak Louder Than Its Gender Strategies
In our last blog about the Independent Redress Mechanism (IRM)’s gender journey , we introduced a fictional ... from other marginalised gender groups can easily access the IRM, we discussed the importance of preparing strategies to ensure all genders have equal ...
Article > News & articles 
IRM presents at the 14th annual International Conference on Community-based Adaptation to Climate Change (CBA14)
... with a global health pandemic, we’re reminded every day of our vulnerability on Earth, and the dangers that threaten ... and other climate-related natural disasters, and long-term risks posed by erosion, glacier melting, and air ... and the African States. The Independent Redress Mechanism (IRM) of the GCF has welcomed the opportunity presented by ...
Article > News & articles 
IRM and SECU meet with South East Asian civil society organisations in Bangkok, Thailand
Civil Society Organisations (CSOs) are often involved in supporting communities to raise their ... Programme (UNDP) and the Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF) regularly conduct ... information to civil society organisations who can act as intermediaries for people that are affected or potentially ...
Article > News & articles 
IRM Advisory Report on the Prevention of Sexual Exploitation, Abuse and Harassment in GCF projects or programmes
This Advisory Report on the prevention of Sexual Exploitation, Abuse and Harassment in GCF projects ... complaints concerned widespread sexual abuse and harassment of women and girls in the shadow of two World Bank projects ... risks as part of its environmental and social safeguards. IRM Advisory Report on the Prevention of Sexual ...
Document > Operational document
C0002 Peru
In early 2019, the IRM concluded a preliminary inquiry into FP001, Peru. A preliminary inquiry is an early phase of an IRM self-initiated investigation. A self-initiated ... is a proceeding initiated under para 12 of the IRM’s Terms of Reference (TOR) if the IRM receives information ...
Case > Complaint Peru
Measure, Mend and Magnify GRM Effectiveness
... it, you can't improve it,” said Peter Drucker, one of the most renowned thinkers in the field of management. ... more of its resources in improving effectiveness. The IRM has embraced this assessment tool and undertook a ... the bar to file a complaint with the IRM is low in terms of the timeframe, evidentiary requirements, etc. ...
Article > Blog 
Functions & Processes
Roles & functions The 2017 TOR of the IRM provides it with five functions to provide ... is unsuccessful, the IRM conducts an investigation to determine whether the Board decision was based on a ...
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Challenges and opportunities for Independent Accountability Mechanisms amidst the pandemic
... virtual meetings online using Zoom or Webex or MS Teams software, it is hard to build trust with participants and ... to provide redress. The Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF) is a member of the ... complaints, and (c) the role of third parties - financial intermediaries and supply chains. The IRM suggested that in ...
Article > News & articles 
Engaging with Latin American civil society: a two-way dialogue
... Panel on Climate Change found that up to 85% of natural systems in biodiversity-rich spots of Central and ... in the region, the Independent Redress Mechanism (IRM) focused its most recent outreach activities to engage ... the Board take appropriate action. Furthermore, the IRM’s Terms of Reference expressly mention financial compensation ...
Article > News & articles 
COVID-19: Ongoing lessons from the virtual Independent Redress Mechanism
Forced to go virtual Almost overnight, the six team members of the Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF) relocated from Songdo, ... from this experience has been the advantage of having clear Terms of Reference and detailed procedures together with ...
Article > Blog 
At the crossroads: Independent accountability mechanisms’ reforms
... concerns, among others, to the accountability mechanism of one of the funders, the Compliance Advisor Ombudsman ... should provide a clear and known procedure, within predetermined time frames, with clarity on the types of ... and 2019 respectively, the Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF) announced its new ...
Article > Blog 
The GCF will Never Tolerate Retaliation
... India, filed a complaint with the Inspection Panel of the World Bank. In the complaint, they raised social, ... 30 2021. The Head of the Independent Redress Mechanism (IRM), Dr Lalanath de Silva, chaired the discussion on ... assessments are conducted immediately at the eligibility determination phase and continuously updated throughout the ...
Article > Blog 
Six actions for IAMs and GRMs to build trust and keep it
... be an issue. A complainant is likely going through a period of anxiety and stress over their complaint and IAMs/GRMs can ... can also help identify areas for improvement. At the IRM, through a self-assessment using a tool proposed by the ... stand by their recommendations and findings. Similarly, the terms of reference for an investigation must be finalised ...
Article > Blog 
C0006 Nicaragua
In June 2021, the IRM received a complaint relating to FP146. The ... proper consultation, including FPIC; 2) a likelihood of increased environmental degradation and attacks by armed ... In these circumstances, on 17 January 2022, the IRM referred the complaint to compliance review for further ...
Case > Complaint Nicaragua
C0009 Egypt
In September 2022 and November 2022, the IRM received two complaints related to concerns over working ... conditions and labour management issues, including quality of food provided and differential treatment of employees in terms of salary, benefits and promotions, prevention of ...
Case > Complaint Egypt
Other resources
... The impacts may be good or bad; or a combination of both. They may vary in scope and range and, given the ... they are also required under GCF policies, and that the IRM has a mandate to help increase the capacity of direct ... of resources and toolkits to provide general guidance and references to those looking to implement a grievance ...
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