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IRM Community-Company Mediation Training: Building the capacity of GCF Direct Access Entities to handle complaints in complex contexts
... Last year, as part of its capacity building mandate, the IRM created an animated video to bring the case to life and ... Africa, and Asia and the Pacific. A few mediators from the IRM’s roster of mediators also joined the training. ... the complainants’ concerns. Through this training, the IRM is building the capacity of grievance redress mechanisms ...
Article > News & articles 
IRM Advisory Report on the Prevention of Sexual Exploitation, Abuse and Harassment in GCF projects or programmes
... risks as part of its environmental and social safeguards. IRM Advisory Report on the Prevention of Sexual ...
Document > Operational document
Retaliation: The Bogeyman of Grievance Redress
... retaliation has been a significant focus of work within the IRM recently. Since our last article in February, when ... movement on the issue both inside and outside the IRM. Recent UN reports show that retaliation against human ... site visits. In parallel, the IRM has uploaded its brochure on retaliation onto its website and is working on ...
Article > News & articles 
Filing a complaint in your own language? Ways to make accountability and redress more accessible
... can always reach out to the Independent Redress Mechanism (IRM), an independent body of the GCF that receives ... can therefore access the Independent Redress Mechanism (IRM) of the Green Climate Fund through several channels in ... functions in various languages. The IRM’s information brochure , which is distributed regularly in different ...
Article > News & articles 
File a complaint
... pursue the complaint on their behalf. A complaint with the IRM can be filed by: Sending it by mail or email ; Sending a ... a translation should be provided in English. Otherwise, the IRM will attempt to have the complaint translated and respond in the language of the complainant. The IRM will provide confidentiality upon receiving a complaint ...
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Inclusion and accessibility within Accountability Mechanisms: ensuring persons with disabilities are not left behind
... long-term physical, mental, intellectual or sensory impairments which in interaction with various barriers may ... are shared in the universal design format or creating brochures in Braille would be ways to make information more accessible for persons with visual impairment. For instance, the different UN bodies have been ...
Article > Blog 
Work plan and budget for 2019
... work plan and budget of the Independent Redress Mechanism (IRM) of the GCF. The IRM is one of the three accountability mechanisms of the GCF ... by its Governing Instrument. The Board has mandated the IRM to complete several tasks in 2019. This work plan seeks ...
Document > Operational document
Work plan and budget for 2018
... work plan and budget of the Independent Redress Mechanism (IRM) of the GCF. The IRM is one of the three accountability mechanisms of the GCF ... by its Governing Instrument. The Board has mandated the IRM to complete several tasks in 2018. This work plan seeks ...
Document > Operational document
C0007 Pakistan
In August 2021, the IRM received a complaint relating to FP018. The ... (UNDP). In a virtual meeting with the complainant(s), the IRM obtained further information regarding the ... contract and explained the mandate of the IRM. During its eligibility determination phase, the ...
Case > Complaint Pakistan
2023 Stakeholder Survey
In May 2023, the IRM sent out a survey to various stakeholders who have interacted with the IRM (including complainants, requesters, civil society ... and others). The purpose of the survey was to evaluate the IRM’s performance and identify areas that needed ...
Document > Operational document
2024 Stakeholder Survey
In May 2024, the IRM sent out a survey to various stakeholders who interacted with the IRM in 2023, including complainants, requesters, civil ... purpose of the survey was to evaluate the IRM’s performance and identify areas of improvement. 2024 ...
Document > Operational document
2021 Stakeholder Survey
In April 2021, the IRM sent out a survey to various stakeholders who have interacted with the IRM (including complainants, requesters, civil society ... and others). The purpose of the survey was to evaluate the IRM’s performance and identify areas that needed ...
Document > Operational document
2022 Stakeholder Survey
In June 2022, the IRM sent out a survey to various stakeholders who have interacted with the IRM (including complainants, requesters, civil society ... and others). The purpose of the survey was to evaluate the IRM’s performance and identify areas that needed ...
Document > Operational document
Events
Calendar of events The IRM is actively engaged in international discussions around ... accountability, redress, mediation and climate justice. The IRM also shares events from partner organisations. To have ...
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Work plan and budget for 2020
... work plan and budget of the Independent Redress Mechanism (IRM) of the GCF. The IRM is one of the three accountability mechanisms of the GCF ... seeks to give effect to the Board decisions concerning the IRM. The work plan has five components as follows: Operate ...
Document > Operational document
Work plan and budget for 2021
... work plan and budget of the Independent Redress Mechanism (IRM) of the GCF. The IRM is one of the three accountability mechanisms of the GCF ... seeks to give effect to the Board decisions concerning the IRM. The work plan has five components as follows: Operate ...
Document > Operational document
Fire! Fire! But Who’s There to Put it Out?
... previous Board meetings, one Board member referred to the IRM as “the fire department of the GCF.” The analogy ... should be quickly dispatched to put out the fire, the IRM’s major function is to quickly respond to the ... if the complainants are not aware of the existence of the IRM or the way to contact the IRM, then the IRM would be of ...
Article > News & articles 
R0001 Argentina
In 2018, the IRM processed a reconsideration request filed by Argentina ... Board meeting, and Argentina submitted its request to the IRM in January 2018. In March 2018, while the IRM was assessing the question of eligibility of the request ...
Case > Reconsideration request Argentina
Case register
Overview The IRM is committed to transparency and accountability, and ... or requesters. Information regarding each of the IRM's cases can be accessed below, by clicking on the case ...
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2019 Annual report
The IRM is excited to release our 2019 Annual Report. This ...
Document > Publication
Creating a safe space to complain
... the effectiveness of grievance mechanisms like the IRM and is the reason that grievance mechanisms are paying ... from retaliation and threats of retaliation. The IRM developed supporting operating procedures (SOPs) to ... were published in early 2020 for public comment and the IRM engaged extensively with stakeholders. The IRM has ...
Article > News & articles 
Redress counts: Summer 2019 issue
... In this edition: Advancing accountability at the GCF; IRM hosts Inspection Panel Chair, Imrana Jalal; IRM concludes first self-initiated preliminary ... Redress and Accountability Mechanisms) Partnership; IRM in Shanghai and Abidjan; and In-reach capacity building ...
Document > Publication
Communications, a Key to Effective Redress
... of available grievance redress mechanisms,” including the IRM and the GRMs of the GCF’s accredited entities. While ... people just don’t know where to go for a remedy. The IRM has kept communications strategies in the past years. ... that awareness-raising is essential to fulfilling the IRM’s mandates, the IRM decided to take an aggressive ...
Article > News & articles 
C0002 Peru
In early 2019, the IRM concluded a preliminary inquiry into FP001, Peru. A preliminary inquiry is an early phase of an IRM self-initiated investigation. A self-initiated ... is a proceeding initiated under para 12 of the IRM’s Terms of Reference (TOR) if the IRM receives ...
Case > Complaint Peru
C0010 Uganda
On 3 April 2024, IRM received a complaint alleging adverse impacts related to ... Ecosystems and Associated Catchments in Uganda." The IRM acknowledged receipt on 8 April, 2024 and subsequently ... requested and were granted confidentiality, per the IRM PGs and a result of the IRM's retaliation risk ...
Case > Complaint Uganda
Hiring: Senior Dispute Resolution Specialist
The Independent Redress Mechanism (IRM) is pleased to announce a new job opportunity based in Incheon, South Korea. The IRM is an accountability mechanism of the Green Climate Fund (GCF). The IRM responds to complaints from people who believe they have ...
Article > News & articles 
Well done – you have no complaints!
... receiving complaints? At the Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF), we don’t treat the ... are unable to file a complaint. This is why the IRM has an outreach mandate. It is the job of the IRM to ensure that potentially affected people know that ...
Article > News & articles 
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