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Taking your complaint seriously
... You would probably feel sad or angry, or a combination of both. Sad because you would have lost the home that you ... the project, you can file a complaint with a GRAM. The IRM of the GCF is such a GRAM. Good management of your ... and on the final outcomes. For this purpose, the GCF IRM has two tools. First, we have put in place a modern ...
Article > News & articles 
GCF Board selects new Head and ad interim of the Independent Redress Mechanism
... 13 April 2023 – Following a decision by the GCF Board of Directors, Sonja Derkum has been selected as the new Head of the Independent Redress Mechanism (IRM). The Board also announced Paco Gimenez-Salinas, ... decision B.35/18, Derkum has been appointed as Head of the IRM. The decision was taken by the GCF Board during its ...
Article > News & articles 
Ep. 4 of "Redress Now": Final interview with Lalanath de Silva
... six years at the GCF, Lalanath de Silva's tenure as Head of the IRM comes to an end on 31 August. In this episode, we talk with Lalanath about his time leading the IRM. Redress Now is a podcast by the Independent Redress ...
Article > Podcast 
Ep. 8 of "Redress Now" featuring the "Road to Redress" board game
In the eighth episode of "Redress Now," we look at the IRM's new board game "Road ... complainants and other stakeholders better understand the IRM's complaint handling process. For more information on ...
Article > Podcast 
C0008 Paraguay
In June 2022, the IRM received a complaint relating to FP121. The complainant ... recognized and legally established representative of the indigenous peoples of Paraguay, Instituto Paraguayo ... to its procedures. The IRM thus commenced the eligibility determination for this case on 1 July, and the complaint was ...
Case > Complaint Paraguay
Hiring: Compliance Consultant
The IRM receives complaints from project-affected people, and ... a problem-solving or a compliance review process. The IRM is seeking a qualified high-level compliance specialist ... experience in investigations pertaining to the application of the IFC's Performance Standards, which currently serve as ...
Article > News & articles 
Jam v. IFC - What does it mean for accountability?
... accountability mechanism at little cost in the hope of receiving redress. Which would you choose? In 2007, the ... January 2015, the CAO released a monitoring report confirming that the IFC had still not taken meaningful steps to ... This approach could benefit MDBs in two ways. First, in terms of finances, MDBs will shell out less in funding for ...
Article > Blog 
Retaliation: The Bogeyman of Grievance Redress
The issue of retaliation has been a significant focus of work within the IRM recently. Since our last article in February, when ... movement on the issue both inside and outside the IRM. Recent UN reports show that retaliation against human ...
Article > News & articles 
Setting a high bar: The procedures of the Independent Redress Mechanism of the GCF
... innovations In February 2019 the supreme governing body of the Green Climate Fund adopted the Procedures and Guidelines of its Independent Redress Mechanism (IRM), ushering in a new era of innovation and accountability ... on international good practice, the recently adopted IRM procedures push the frontiers of accountability on ...
Article > News & articles 
Ep. 3 of "Redress Now" on Self-Assessments for IAMs
In this third episode of “Redress Now”, we look back at an online webinar from ... the rationale behind the Self-Assessment Tool and the IRM/GCF shared the assessment method it used and the utility of the OHCHR self-assessment tool. The IRM's self-assessment report The IRM's self-assessment ...
Article > Podcast 
Video of the GRM Workshop for DAEs of the GCF
... were discussed at a three-day-workshop held by the IRM between 7 and 9 October in Songdo, South Korea. In total 17 participants from GRMs of Direct Access Entities (DAEs) of the Green Climate Fund ... this event. The workshop was held and organized by the IRM and facilitated by David Fairman, an external consultant ...
Article > News & articles 
Advice is Most Effective When It Is Taken on Board!
The success of an advisor is best judged on how much of her advice is ... advice. By that measure, the 2020 Advisory report of the IRM on the “ Prevention of Sexual Exploitation, Abuse and ... the victims in numerous ways. Based on these cases, the IRM decided to prepare an Advisory report to the Board and ...
Article > News & articles 
IAMnet
IAMnet IAMnet is a network of Independent Accountability Mechanisms (IAMs) that seeks ...
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Sonja Derkum starts tenure as Head of the Independent Redress Mechanism of the GCF
Incheon, 24 August 2023 - The Independent Redress Mechanism (IRM) welcomes the arrival of Sonja Derkum as its new Head of Unit. Her first day was ... global recruitment process. "I am thrilled to join the IRM team and contribute to its mission of addressing ...
Article 
Outreach in the time of Corona
... been the case for the Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF). Almost overnight, our team ... cause, and the immediate risks of a project with its long-term benefits. CSOs were particularly interested to learn ...
Article > News & articles 
Retaliation Brochure
... you are affected? The GCF provides protection through the IRM and the Independent Integrity Unit (IIU). Both units ...
Document > Publication
Ep. 5 of "Redress Now": the GRAM partnership
Over the last decade, a new generation of grievance redress and accountability mechanisms (GRAMs) ... donor requirements. To help these new mechanisms, the IRM formed the GRAM partnership in 2019 to offer leadership, ... Compliance and Dispute Resolution Specialist at the IRM. Redress Now is a podcast by the Independent Redress ...
Article > Podcast 
Hiring: Company-Community Mediation Training Facilitator
... entities (AEs), including Direct Access Entities (DAEs), of the Green Climate Fund (GCF) are required to establish ... redress mechanisms (GRMs). As part of its mandate, the IRM works with GCF DAEs to help them build capacity related to grievance mechanisms and procedures. The IRM is looking for a Company-community mediation training ...
Article > News & articles 
File a complaint
... File a complaint with our online form Any person or a group of persons, or a community that has been or may be affected ... pursue the complaint on their behalf. A complaint with the IRM can be filed by: Sending it by mail or email ; Sending a ... a translation should be provided in English. Otherwise, the IRM will attempt to have the complaint translated and ...
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Green Climate Fund Board adopts Landmark Guidelines on Grievance Procedures
... Climate Fund (GCF) Board adopted a unique and novel set of guidelines to improve the management of the Independent Redress Mechanism (IRM)’s cases. Thus, the GCF will provide a better response ... to climate justice. The Guidelines acknowledge that the IRM follows the principles of fairness, independence, equity ...
Article > News & articles 
Accountability at the core of the 2022 IAMnet Annual Meetings
... year, the Social and Environmental Compliance Unit ( SECU ) of UNDP hosted the event, which took place in New York and ... discussions and breakout groups. On the first day, the IRM spoke on a panel that looked at how IAMs can measure the ... impact and effectiveness of their work. Sue Kyung Hwang, IRM Executive Assistant and Paco Gimenez-Salinas, IRM ...
Article > News & articles 
C0003 Morocco
On 16 February 2020, the IRM received a complaint which was submitted through its ... Morocco. The complaint raised issues around the sufficiency of the consultation conducted and the lack of information ... with the outcomes of the process and his wish to terminate the complaint at this point, in full awareness ...
Case > Complaint Morocco
File a reconsideration request
... form A developing country can file a request where one of its specific projects or programmes proposed to GCF for ... resulted in denial of funding. The request should also confirm that the Accredited Entity which submitted the proposal ... by either mailing, courier delivering or emailing it to the IRM, or by filling out the web form . File a ...
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From Ulaanbaatar to Almaty- Virtual Outreach in times of the Pandemic
... the difficulties presented by Covid-19. After the success of the IRM’s first virtual outreach event in the Pacific region , the IRM team has been committed to further exploring the virtual ...
Article > News & articles 
Boosting Accessibility in the Pacific Islands
... be restored? But to do so, you would need to know the name of the utility company and its phone number. Unless this ... they knew about the GCF’s Independent Redress Mechanism (IRM). The IRM would not be able to do its job unless people ... reported high satisfaction with the event. As for their preference between in-person and online events, 56.3% of the ...
Article > News & articles 
Filing a complaint in your own language? Ways to make accountability and redress more accessible
... have to leave their house and land soon. Victor is afraid of losing his family’s home and therefore their ... can always reach out to the Independent Redress Mechanism (IRM), an independent body of the GCF that receives ... of the Green Climate Fund through several channels in any preferred language. The IRM will have the complaint ...
Article > News & articles 
"Road to Redress" featured in World Bank Accountability Mechanism newsletter
The IRM's board game "Road to Redress" was recently featured in ... provides updates on cases, events and activities of the AM and the two units it houses – the Inspection ...
Article > IRM in the news 
Retaliation: A threat to accountability and redress
... in her home. This came after more than six years of active campaigning against the construction of a ... around the world, that the Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF) has drafted Supporting ... and their direct and indirect consequences, that the IRM of the GCF has developed its retaliation procedures. ...
Article > Blog 
Informal consultation on draft Procedures and Guidelines
IRM has developed draft Procedures and Guidelines and has ... regions including Asia, Africa, Europe and Latin America. IRM will hold three informal consultations in Amsterdam, London and Washington, D.C. as part of the ongoing consultative process. Any stakeholder of the ...
Article > News & articles 
Strengthening GRMs through targeted one-to-one support
The Green Climate Fund (GCF) operates through a network of Accredited Entities (AEs), who work directly with ... complaints varies from one organisation to another. The IRM’s research had shown that some grievance redress ... their mandates, policy, procedures, and staffing. The IRM, as one of its five key functions , works with GCF ...
Article > News & articles 
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