Case register

Overview

The IRM is committed to transparency and accountability, and recognises the importance of public access to its case information, subject to any requests for confidentiality from any of its complainants or requesters. Information regarding each of the IRM's cases can be accessed below, by clicking on the case name.

List of cases

Type	Case name	Project #	Date received
Complaint	C0011 Uganda Open: Complaint Eligibility Initial steps and process choice	FP034	15 Nov 2024
Complaint	C0010 Uganda Open: Eligibility Initial steps and process choice Problem solving	FP034	03 Apr 2024
Complaint	C0009 Egypt Open: Eligibility / Preliminary inquiry Initial steps and process choice Problem solving Problem solving agreement Compliance investigation	FP039	28 Sep 2022
Complaint	C0008 Paraguay Closed	FP121	14 Jun 2022
Complaint	C0007 Pakistan Closed	FP018	12 Aug 2021
Complaint	C0006 Nicaragua Closed	FP146	30 Jun 2021
Complaint	C0005 South Africa Closed	FP098	27 Aug 2020
Complaint	C0004 India Closed	FP084	20 May 2020
Complaint	C0003 Morocco Closed	FP043	16 Feb 2020
Complaint	C0002 Peru Closed	FP001	26 Mar 2019
Reconsideration request	R0001 Argentina Closed	FP057	26 Jan 2018
Complaint	C0001 Bangladesh Closed	FP004	23 Oct 2017

Pre-cases

A pre-case is a communication from an external party to the IRM and information received by the IRM that is registered in the Case Management System as a pre-case and may or may not mature into a complaint. Pre-cases that have been escalated to complaints are recorded in the list of cases above. The list of the IRM's pre-cases contains a summary of all the pre-cases registered in the IRM’s Case Management System as of 5 December 2024.