Search

 A new global agreement on climate change was adopted at the climate summit in Glasgow two weeks ago. World leaders and climate negotiators signed up to maintain the 1.5C degrees global temperature ceiling and committed...

What do you do when you detect a fire? You call the fire department. You call them because you know they will come and extinguish the fire and save lives. You call them because you know which number to dial. But what if...

When the time comes and our bodies are buried under the ground, that’s when our souls embark on a journey in the sea. As our souls swim in the water, they learn from our ancestors’ knowledge, and later on, they pass on...

In June 2012, community members living around the Alaknanda River in Uttarakhand, India, filed a complaint with the Inspection Panel of the World Bank. In the complaint, they raised social, cultural and environmental...

The relationship between a Grievance Redress Mechanism (GRM) on the one hand, and those who manage the parent institution on the other, can be a challenging one.  Appropriately managing that relationship is key to...

“If you can't measure it, you can't improve it,” said Peter Drucker, one of the most renowned thinkers in the field of management. This principle applies even in our daily lives. An urban dweller wanting to save on her...

In 2010, some 250 households from the Mubende and Kiboga communities in Uganda were evicted from their homes in forest reserves. A few years prior, the government provided the New Forests Company with a license to...

Following a toxic mudslide by a local mining company, residents of Yuso Village in southern Equatania filed a complaint with the grievance mechanism of the Regional Development Bank (RDB). In their complaint, the...

The Green Climate Fund (GCF) operates through a network of Accredited Entities (AEs), who work directly with developing countries to propose projects and programmes to the GCF for funding, and to implement them once...

Performance standards are crucial for organisations to mitigate the risks and impacts of projects. Many standards provide an international benchmark to identify and manage risks around environmental and social...

On 23rd February 2022, the European Commission (EC) adopted a proposal for a corporate sustainability due diligence directive. The landmark directive, if approved by the European Parliament and the Council, is meant to...

In the inaugural episode of "Redress Now", we talk with Lalanath de Silva, the Head of the Independent Redress Mechanism (IRM). He’ll explain the importance of a grievance redress mechanism and the role of the IRM....

In the second episode of "Redress Now," we talk with Charlene Sardoma. Charlene, a national of the Philippines, is the IRM’s newest team member who joins us for a six-month internship. She talks about her previous...

In this blog, we outline six actions that Independent Accountability Mechanisms (IAMs) and Grievance Redress Mechanisms (GRMs) can take to build trust with complainants and other stakeholders and ensure they remain...