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Leveraging local connections to increase awareness of grievance redress: A success story from Cameroon
To strengthen its grassroots presence and promote its mission and values with local communities, the Independent Redress Mechanism (IRM) launched an advocacy grant for Civil Society ... that fail to comply with GCF operational policies and procedures. The interactive webinar, which had over 150 ...
Article > News & articles 
The Future of Corporate Sustainability: Insights from the 12th GRAM Partnership Webinar on Europe’s New Corporate Sustainability Directive
In 2019, the Independent Redress Mechanism (IRM) launched the Grievance Redress and Accountability Mechanism (GRAM) partnership. This ... practices. Companies will also need to follow clear guidelines for audits, and the directive mandates the ...
Article > Blog 
Communications, a Key to Effective Redress
... institutions, local banks, or governments, are there to handle complaints received from their project-affected ... staff, or other aggrieved persons. Many of them have good procedures in place, and they are ready to provide remedies ... of available grievance redress mechanisms,” including the IRM and the GRMs of the GCF’s accredited entities. While ...
Article > News & articles 
Filing a complaint in your own language? Ways to make accountability and redress more accessible
Victor and his family live in a small house in the countryside. The ... can always reach out to the Independent Redress Mechanism (IRM), an independent body of the GCF that receives ... guidance to filing a complaint, and the mechanisms’ procedures should be distributed to potentially affected ...
Article > News & articles 
Lessons learnt through the external review of the IFC’s environmental and social accountability
... to projects of the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency’s (MIGA), ... board-approved policy and revise the CAO’s operational guidelines While this process and the findings it produced ... Climate Fund (GCF) and the Independent Redress Mechanism (IRM), particularly due to the similarities in the funding ...
Article > Blog 
Defending Rights and Accessing Remedy: Learnings from Conversations with Civil Society based in West Africa
... such as droughts, high dependence on ecosystem services, and limited readiness. The Green Climate Fund (GCF) has ... and outreach efforts, the Independent Redress Mechanism (IRM) works to ensure that local communities are aware of ... information on relevant topics such as its mandate and procedures and on how communities may access information on ...
Article > News & articles 
Advice is Most Effective When It Is Taken on Board!
... is best judged on how much of her advice is accepted and mainstreamed into the day to-day work of the person or ... advice. By that measure, the 2020 Advisory report of the IRM on the “ Prevention of Sexual Exploitation, Abuse and ... can change rapidly. There might be relevant policy or procedural changes as well as new experiences relating to ...
Article > News & articles 
GRM workshop for Direct Access Accredited Entities of the GCF
... Botum is no longer able to harvest grass in the wetland. Where can she complain and get relief? Of course, she can complain to the Independent Redress Mechanism (IRM) – but the IRM is in South Korea. Botum relies on what ... compliance reviews determine if and how policies and procedures have been violated and how redress or remedies ...
Article > News & articles 
Challenges and opportunities for Independent Accountability Mechanisms amidst the pandemic
... Teams software, it is hard to build trust with participants and keep them engaged”. This was a comment made at a ... to provide redress. The Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF) is a member of the ... including video recordings, voice notes or letters with no procedural costs. However, the provision of compensation is ...
Article > News & articles 
Professionally facilitated dialogue is an effective way of solving disputes and conflicts
... she participated in a workshop on how to operate a GRM and, more importantly, because she is widely regarded as a ... were backing opposing political parties. According to the procedures that Martina had helped to develop for the ... building program, the Independent Redress Mechanism (IRM) will offer advanced training in community-project ...
Article > News & articles 
The need for private sector accountability mechanisms and beyond: "A canary in the coal mine"
... Council unanimously approved the framework on business and human rights. These would later come to be known as the ... harms and provide a more consolidated and effective set of guidelines to business activities, particularly those that ... on the first generation of grievance mechanisms such as the IRM, the Social and Environmental Compliance Unit (SECU) (of ...
Article > Blog 
Meet the team
Staff Sonja Derkum, Head of the IRM Sonja Derkum is the Head of the GCF's Independent ... She was with the EIB in Luxembourg in different control and accountability functions since 2003. In 2011, she spent ... and programmes adhere to institutional policies and procedures, develops and implements effective compliance ...
Basic page
Complaints in Climate Change Projects: A look at adaptation and mitigation grievances
Is there a difference between complaints and grievances in adaptation projects and mitigation ... two thought-provoking questions posed to the Head of the IRM at a recent event hosted for mediators of the Compliance ... would be used to determine if grievance mechanisms or procedures should be designed with these differences in ...
Article > Blog 
Human Rights Principles in Safeguard Policies: GRAM Partnership Webinar with SECU and OHCHR
Human rights principles have been ingrained in national and international law for decades. For example, the ... UN Member States’ “promotion of universal respect for and observance of human rights and fundamental freedoms.” ... on Business and Human Rights ( UNGP ) are a set of guidelines for States and companies to prevent, address and ...
Article > News & articles 
If projects shape community relations, then how should we shape projects?
... be the human resources director who will oversee all hiring procedures. One day, about a year after the project started, ... farmers who will have to give up some portion of their farmland where the windmills are to be constructed. However, ... Mechanisms (GRMs) like the Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF). Given the importance ...
Article > News & articles 
GRAM Community of Practice Gains Practical Knowledge
... your family home to make way for a new development project and were not adequately compensated, what would you do? ... be due to the filing requirements themselves. Complicated procedures, high bars for a complaint to be accepted, and ... mechanism. The first GRAM event of the year, hosted by the IRM in April, sought to address the question of how to ...
Article > News & articles 
Six actions for IAMs and GRMs to build trust and keep it
... actions that Independent Accountability Mechanisms (IAMs) and Grievance Redress Mechanisms (GRMs) can take to build ... can also help identify areas for improvement. At the IRM, through a self-assessment using a tool proposed by the ... to keep to the deadlines prescribed in their own operating procedures, particularly when the case is complex. To help ...
Article > Blog 
Work plan and budget for 2019
This document presents the 2019 work plan and budget of the Independent Redress Mechanism (IRM) of the GCF. The IRM is one of the three accountability mechanisms of the GCF ...
Document > Operational document
C0007 Pakistan
In August 2021, the IRM received a complaint relating to FP018. The ... (UNDP). In a virtual meeting with the complainant(s), the IRM obtained further information regarding the complainant(s)’s contract and explained the mandate of the IRM. During its eligibility ...
Case > Complaint Pakistan
2023 Stakeholder Survey
In May 2023, the IRM sent out a survey to various stakeholders who have interacted with the IRM (including complainants, requesters, civil society ... representatives, accredited entities, GCF colleagues, and others). The purpose of the survey was to evaluate the ...
Document > Operational document
2024 Stakeholder Survey
In May 2024, the IRM sent out a survey to various stakeholders who interacted with the IRM in 2023, including complainants, requesters, civil ... representatives, accredited entities, GCF colleagues and other stakeholders. The purpose of the survey was to ...
Document > Operational document
2025 Stakeholder Survey
In April 2025, the IRM sent out a survey to various stakeholders who interacted with the IRM in 2024, including civil society representatives, Accredited Entities, GCF colleagues, and Board members. The purpose of the survey was to ...
Document > Operational document
2021 Stakeholder Survey
In April 2021, the IRM sent out a survey to various stakeholders who have interacted with the IRM (including complainants, requesters, civil society ... representatives, accredited entities, GCF colleagues, and others). The purpose of the survey was to evaluate the ...
Document > Operational document
2022 Stakeholder Survey
In June 2022, the IRM sent out a survey to various stakeholders who have interacted with the IRM (including complainants, requesters, civil society ... representatives, accredited entities, GCF colleagues, and others). The purpose of the survey was to evaluate the ...
Document > Operational document
Events
Calendar of events The IRM is actively engaged in international discussions around accountability, redress, mediation and climate justice. The IRM also shares events from partner organisations. To have ...
Basic page
2025 Annual Report
The IRM's 2025 Annual Report provides an overview of its activities in 2025 and outlines plans for 2026. 2025 Annual Report ...
Document
Work plan and budget for 2020
This document presents the 2020 work plan and budget of the Independent Redress Mechanism (IRM) of the GCF. The IRM is one of the three accountability mechanisms of the GCF ...
Document > Operational document
Work plan and budget for 2021
This document presents the 2021 work plan and budget of the Independent Redress Mechanism (IRM) of the GCF. The IRM is one of the three accountability mechanisms of the GCF ...
Document > Operational document Pages
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