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C0007 Pakistan
In August 2021, the IRM received a complaint relating to FP018. The ... the complainant(s) had not been paid despite the completion of work under a consultancy contract with the Accredited ... explained the mandate of the IRM. During its eligibility determination phase, the complainant(s) wrote to the IRM on 26 ...
Case > Complaint Pakistan
2023 Stakeholder Survey
In May 2023, the IRM sent out a survey to various stakeholders who have interacted with the IRM (including complainants, requesters, civil society ... entities, GCF colleagues, and others). The purpose of the survey was to evaluate the IRM’s performance and ...
Document > Operational document
2024 Stakeholder Survey
In May 2024, the IRM sent out a survey to various stakeholders who interacted with the IRM in 2023, including complainants, requesters, civil ... GCF colleagues and other stakeholders. The purpose of the survey was to evaluate the IRM’s performance and ...
Document > Operational document
2021 Stakeholder Survey
In April 2021, the IRM sent out a survey to various stakeholders who have interacted with the IRM (including complainants, requesters, civil society ... entities, GCF colleagues, and others). The purpose of the survey was to evaluate the IRM’s performance and ...
Document > Operational document
2022 Stakeholder Survey
In June 2022, the IRM sent out a survey to various stakeholders who have interacted with the IRM (including complainants, requesters, civil society ... entities, GCF colleagues, and others). The purpose of the survey was to evaluate the IRM’s performance and ...
Document > Operational document
Events
Calendar of events The IRM is actively engaged in international ... accountability, redress, mediation and climate justice. The IRM also shares events from partner organisations. To have ...
Basic page
Work plan and budget for 2020
This document presents the 2020 work plan and budget of the Independent Redress Mechanism (IRM) of the GCF. The IRM is one of the three accountability mechanisms of the GCF ...
Document > Operational document
Work plan and budget for 2021
This document presents the 2021 work plan and budget of the Independent Redress Mechanism (IRM) of the GCF. The IRM is one of the three accountability mechanisms of the GCF ...
Document > Operational document
R0001 Argentina
In 2018, the IRM processed a reconsideration request filed by Argentina ... Board meeting, and Argentina submitted its request to the IRM in January 2018. In March 2018, while the IRM was assessing the question of eligibility of the request and following several ...
Case > Reconsideration request Argentina
Case register
Overview The IRM is committed to transparency and accountability, and recognises the importance of public access to its case information, subject to any ... or requesters. Information regarding each of the IRM's cases can be accessed below, by clicking on the case ...
Basic page
2019 Annual report
The IRM is excited to release our 2019 Annual Report. This report gives an overview of last year's activities, facts, figures and other details ...
Document > Publication
Multimedia
Multimedia The IRM produces a range of multimedia resources for its stakeholders, ... its role and work, as well as interviews with participants of its various capacity building initiatives. ...
Basic page
Creating a safe space to complain
... a new rapid transit system. There are powerful supporters of the project and Ahmed and his family are concerned that ... the effectiveness of grievance mechanisms like the IRM and is the reason that grievance mechanisms are paying ... from retaliation and threats of retaliation. The IRM developed supporting operating procedures (SOPs) to ...
Article > News & articles 
Redress counts: Summer 2019 issue
Redress counts is the newsletter of the Independent Redress Mechanism of the Green Climate ... In this edition: Advancing accountability at the GCF; IRM hosts Inspection Panel Chair, Imrana Jalal; IRM concludes first self-initiated preliminary ...
Document > Publication
Communications, a Key to Effective Redress
... Mechanisms (GRMs) around the world, whether they be those of big financial institutions, local banks, or governments, ... of available grievance redress mechanisms,” including the IRM and the GRMs of the GCF’s accredited entities. While ... awareness and understanding about the IRM and their preferred ways of communications, received over 100 responses ...
Article > News & articles 
Hiring: Senior Dispute Resolution Specialist
The Independent Redress Mechanism (IRM) is pleased to announce a new job opportunity based in Incheon, South Korea. The IRM is an accountability mechanism of the Green Climate Fund (GCF). The IRM responds to ...
Article > News & articles 
Well done – you have no complaints!
What is the point of having a grievance redress mechanism (GRM) if no one ... receiving complaints? At the Independent Redress Mechanism (IRM) of the Green Climate Fund (GCF), we don’t treat the ... are unable to file a complaint. This is why the IRM has an outreach mandate. It is the job of the IRM to ...
Article > News & articles 
Advisory reports
Overview The IRM is mandated to report to the Board on lessons learned ... practices. Based on these lessons and insights, the IRM may recommend the reconsideration of policies, procedures, guidelines and systems of the GCF. ...
Basic page
C0001 Bangladesh
... filed by Transparency International Bangladesh on behalf of the mayor and 427 residents of the Satkhira municipality. ... had suffered loss and damage because of this delay. The IRM examined the complaint and obtained preliminary ... due consideration declared the complaint ineligible. The IRM concluded that the alleged damage or loss, if any, was ...
Case > Complaint Bangladesh
Taking your complaint seriously
... You would probably feel sad or angry, or a combination of both. Sad because you would have lost the home that you ... the project, you can file a complaint with a GRAM. The IRM of the GCF is such a GRAM. Good management of your ... and on the final outcomes. For this purpose, the GCF IRM has two tools. First, we have put in place a modern ...
Article > News & articles 
Leveraging local connections to increase awareness of grievance redress: A success story from Cameroon
... with local communities, the Independent Redress Mechanism (IRM) launched an advocacy grant for Civil Society ... grant to execute activities to enhance the visibility of the IRM within local communities. Leveraging its grassroots ...
Article > News & articles 
2018 Annual report
This report gives an overview of 2018 activities, facts, figures and other details about ...
Document > Publication
2017 Annual report
This report gives an overview of 2017 activities, facts, figures and other details about ...
Document > Publication
Jam v. IFC - What does it mean for accountability?
... accountability mechanism at little cost in the hope of receiving redress. Which would you choose? In 2007, the ... January 2015, the CAO released a monitoring report confirming that the IFC had still not taken meaningful steps to ... This approach could benefit MDBs in two ways. First, in terms of finances, MDBs will shell out less in funding for ...
Article > Blog 
GCF Board selects new Head and ad interim of the Independent Redress Mechanism
... 13 April 2023 – Following a decision by the GCF Board of Directors, Sonja Derkum has been selected as the new Head of the Independent Redress Mechanism (IRM). The Board also announced Paco Gimenez-Salinas, ... decision B.35/18, Derkum has been appointed as Head of the IRM. The decision was taken by the GCF Board during its ...
Article > News & articles 
Ep. 4 of "Redress Now": Final interview with Lalanath de Silva
... six years at the GCF, Lalanath de Silva's tenure as Head of the IRM comes to an end on 31 August. In this episode, we talk with Lalanath about his time leading the IRM. Redress Now is a podcast by the Independent Redress ...
Article > Podcast 
Ep. 8 of "Redress Now" featuring the "Road to Redress" board game
In the eighth episode of "Redress Now," we look at the IRM's new board game "Road ... complainants and other stakeholders better understand the IRM's complaint handling process. For more information on ...
Article > Podcast 
C0008 Paraguay
In June 2022, the IRM received a complaint relating to FP121. The complainant ... recognized and legally established representative of the indigenous peoples of Paraguay, Instituto Paraguayo ... to its procedures. The IRM thus commenced the eligibility determination for this case on 1 July, and the complaint was ...
Case > Complaint Paraguay
Hiring: Compliance Consultant
The IRM receives complaints from project-affected people, and ... a problem-solving or a compliance review process. The IRM is seeking a qualified high-level compliance specialist ... experience in investigations pertaining to the application of the IFC's Performance Standards, which currently serve as ...
Article > News & articles 
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