C0009 Egypt

FP039: GCF-EBRD Egypt Renewable Energy Financing Framework

C0009 Egypt

In September 2022 and November 2022, the IRM received two complaints related to concerns over working conditions and access to grievance mechanism in the Benban Solar Park, with relevance to FP039. The complainants were formerly employed by the company Health and Safety Home, working at various projects in the Benban Solar Park. The complainants raise several allegations regarding working conditions and labour management issues, including quality of food provided and differential treatment of employees in terms of salary, benefits and promotions, prevention of access to grievance mechanism, and retaliation for filing complaints. Complainants have alleged lack of community development in the village (Benban) where the project is based. Complainants have indicated that they are not seeking confidentiality, but per the IRM's risk assessment, the risk of retaliation remains high. While the IRM is not granting confidentiality, the identities of the complainants will not be disclosed in public communications, per the risk assessment. After the two complaints were declared eligible, the case entered the initial steps phase, during which all parties indicated their willingness to resolve the issues through the problem solving process. In a joint meeting held on 14 and 15 December 2023, the case reached a partial settlement through a comprehensive Problem Solving Agreement, addressing the community concerns and outlining a path forward for collaboration between BSDA and the Benban community. Additional complaints related to employment matters are handled separately and will be subject to a distinct set of agreements should the Parties reach agreements through problem solving.

Case status


28 Sep 2022

Eligibility / Preliminary inquiry
Initial steps and process choice
Problem solving


Former Workers at Benban and Community Members

Nature of harm raised

Labor and Working Conditions
Project Grievance Mechanism
Lack of Community Development

GCF policies raised

Environmental and Social Policy
Environmental and Social Standards


Title Versions
Complaint #1
English | العربية
Complaint #2
English | العربية
Eligibility Determination - Complainant #1
English | العربية
Eligibility Determination - Complainant #2
English | العربية
Clarification on Time Limits
English | العربية
First Extension of Time Limits
English | العربية
Second Extension of Time Limits
English | العربية
Initial Steps Report
ENGLISH | العربية
Problem Solving Agreement - Community-Related Complaint
English | العربية

Project details

Project numberFP039
Project title GCF-EBRD Egypt Renewable Energy Financing Framework
Country Egypt
Accredited Entity EBRD
Result areas
Energy generation and access
Risk category Category B